95.2% would refer friends and family to us

5 stars Customer since 2009

Great!

3 stars Verified customer

The medical part I give it 100% professional. The doctor was very informative of all the procedures they did to test my eyes. The administration side they were very professional and knowledgeable of my eye insurance. I just wished they had more variety of eye wear brands and more financial flexibility for payment.

Optometry by the Bay replied:

Thank you for your review! Yes, we've sold out on many frames with the year-end crunch. But, we are in the process of restocking and bringing in new styles. We do accept Care Credit. You can apply and get approval in minutes, if you don't already have it. With Care Credit, shorter term financing options of 6, 12, 18 or 24 months, no interest is charged on purchases over $200 or more when you make the minimum monthly payments and pay the full amount due by the end of the promotional period . Hope this may help. Thank you. -OBTB

5 stars Customer since 2012

Friendly and helpful staff - easy and pleasant experience.

Optometry by the Bay replied:

Thank you Mark! :) -The doctors and staff of OBTB

4 stars Verified customer

Just was not OK with no show fee :[

Optometry by the Bay replied:

Thank You!

5 stars Verified customer

Always love to go in and get my eyes checked and pick out new glasses. The staff is always so helpful.

Optometry by the Bay replied:

Thank You! :)

5 stars Verified customer

Always a pleasant experience with Dr. Gabe and the great support staff.

Optometry by the Bay replied:

Thank You! :)

5 stars Customer since 2009

My experience is always very pleasant. I believe customer service is the backbone of an organization. I came to Optometry by the Bay because my daughter and grandson had such pleasant experiences with your office and the service provided..

Optometry by the Bay replied:

Doris, so awesome to see you this year for your first complete eye exam with us. We know how changing doctors can be challenging. Thank you for your trust in us and your very nice comments. See you again next year! -The doctors and staff of OBTB

5 stars Customer since 2008

I would not hesitate to recommend to all my friends and to others, Thank you very much

Optometry by the Bay replied:

Thank you Ricardo! And welcome to our OBTB family! -Dr. Gabe, Dr. Diez and the OBTB staff

5 stars Customer since 2017

The staff was nice and made me feel comfortable.

Optometry by the Bay replied:

Thank you Joselyn! Welcome to our OBTB family! -The doctors and staff of OBTB

5 stars Customer since 2017

Great service, and very thorough

Optometry by the Bay replied:

Thank you Grant! We here at OBTB very much appreciate your comment. Welcome to our OBTB family! -Dr. Gabe