They have a nice selection of glasses at reasonable prices, which is why I went there. However, the few times that I did pop in, the customer service was far below par. All cabinets to view glasses are locked.... and the receptionists don't offer to show you glasses or unlock cabinets. You have to approach them (at their desk) each time you want a cabinet unlocked. They'll unlock one, go back to their desk... you go to their desk to ask to see another brand, they come unlock it and go back to their desk.... This happened each time I visited their location. If you expect attentiveness, helpfulness, and overall just not being ignored... then go somewhere else.