My first appointment was at noon. I arrived a few minutes prior and was greeted with a courteous and helpful smile and instructions to provide administrative data, and current and prior health information. After completing the information I was greeted by the dentist assistant and shown to the examination station where I was prepped for my initial exam by the dentist. My greatest concerns when visiting a dentist are: will the Dentist consider my point of view in all of the areas that concern me; evaluation and education, cost, up front discussion of a plan so that there are no surprises, courteous, caring and professional hygienist's. At the close of my first appointment, each of my concerns have been addressed. I have full disclosure and knowledge of what is ahead. Thank you Orchard Park dental team; I have confidence in you!