Thank you for bringing this to my attention. It is our goal, as a practice, to make sure we are providing the best care possible for your pets and you, as our client. We have re-evaluated our procedures and have, hopefully, come up with a solution to make sure this doesn't occur again with you or any other clients. Thank you, again, for being forthcoming and allowing us the opportunity to correct our error as we strive to be the best we can.
Christine Lipscomb, DVM
Customer since 2016
Had a great experience at Orchard View as always. The staff is very knowledgeable and friendly and is great with my dog.
The 2 girls in reception during lunch time were so helpful with explaining how I could order food online. They were very sweet and didn't mind giving me step by step instructions. I am very thankful but I did not catch their names! Hopefully they see this because I really wanted them to know how much my kitty and I appreciate their help.