Thank you for bringing this to my attention. It is our goal, as a practice, to make sure we are providing the best care possible for your pets and you, as our client. We have re-evaluated our procedures and have, hopefully, come up with a solution to make sure this doesn't occur again with you or any other clients. Thank you, again, for being forthcoming and allowing us the opportunity to correct our error as we strive to be the best we can.
Christine Lipscomb, DVM
Customer since 2008
My little princess was checked in right away. Staff was friendly and gentle with my puppy. The vet answered all my questions I had.
Both my dog and I were called by our names as we entered the building. I can't understand why anyone would go to another veterinarian when this is the best place to bring my dogs. They are treated with love and tenderness for whatever ailment or checkup they come in for.
Typically have a much better interaction. I still don't know if my dog did or did not get the flea treatment I brought her in therefor. Can I please get a detailed description of what Moe mcclorey had done yesterday's
Dr. Crawford is amazing. Always professional and willing to answer any questions. She communicates with you in a way that you can easily understand and verbally says all of the things she is checking on your animal during the exam to reassure you and show she is being thorough. She is the only doctor I trust with my animals. The prices have gone up and yes you could receive a cheaper service else where, but if you want exceptional care for your pet and great customer service, then paying a few extra dollars is worth it in my book.
I absolutely love the level of care that Orchard View Vet Center provides. I would have one suggestion. Please improve your scheduling system. My last couple appointments have had a lot of confusion surrounding them. I will never be a mother to a human; my fur-babies are my children. I love and care for them as I would any family member. I want to reiterate that the level of care that Christine Crawford and her team provide is worth the headache that one might go through getting your beloved pet to an appointment.
I brought Molly in because of irritation in her right eye, some weeping and considerable scratching around it. The verdict was probable allergy and a recommendation to give her 10 mg of Loratadine antihistamine. I did that for a week with little improvement. this week I am trying 1 mg of Chlorpheniramine maleate, with no results yet. the eye still slightly irritated and some discharge. I wonder if there isn't something more specific for a dog for these symptoms.