This appointment was quite unlike my previous dealings. During my annual routine checkup, I was escorted to an additional exam without any conversation/info as to why. I was not informed of how my check-up went. I have yet to receive my detailed invoice of services (paid) which they said would be emailed shortly after my appointment. Everything about the dynamics of the staff (save 1) were totally off. Very weird experience and I am still wondering "how did my routine check up go?" and where's any paperwork. That said, I didn't get to see my actual doctor (Braun) who in the past has always been thorough, communicative and responsive.