92.5% would refer friends and family to us

5 stars Customer since 2021

Very good happy with the way my hair is done.

5 stars Customer since 2021

I enjoy coming to the school. My granddaughter is wonderful. She has very nice teachers.

1 stars Verified customer

The students were great however I did not feel listened to at all. The Teacher Jocylen did not listen to me when I explained what I wanted and just assumed she knew based on my inspiration picture (inspiration does not mean replication). She also assumed I knew what certain terms were in the industry and blamed me for not knowing them later on (when I thought she was doing what I had asked her to provide). I did say my requests multiple times throughout the service- they were just brushed because she had assumptions.

Ultimately I will try again, but I will be hesitant with that teacher- and I will likely question what everything is.

5 stars Customer since 2021

Mason was great! Such remarkable skill and confidence!

5 stars Customer since 2019

I appreciate the students, and the instructor, who took their time to ensure that my daughter's perm would turn out as amazing as it did! They didn't rush through it, and they listened to what she wanted. She had gotten a bad haircut 2 weeks prior at a professional salon. The woman didn't listen to her, and cut all her curls off. My daughter is VERY picky about her hair, and she was SO sad!! You guys put a smile back on her face, and for that, I thank you!!

5 stars Customer since 2021

Love my hair! Lisa is excellent!

1 stars Verified customer

Such a bad experience!!!

I asked for phase two they gave me phase one which apparently knew anything !!!

Was there for 5 hours !!!!!

Ending not finishing all I suppose to get !!!

Very rude teacher. Never will go back and will never tell somebody use your service .prices are comparable with experienced professionals!!!

Will make rivière on Line.

I gave you one star because there is minus star!!!!

4 stars Customer since 2021

Everyone is so nice and informative! Such a great opportunity for someone new to the area looking to get their hair done and the experience for the upcoming future professionals!

Looking forward to my next appointment!

5 stars Customer since 2021

My stylist was professional

1 stars Customer since 2004

I have not had an appointment at Paul Mitchell since May 2021. Clearly they logged someone else's appointment, another Sarah Wilson, under my account.