Tina not only has the kindness to consistently listen to what I ask for, but she also has the talent to make it happen. I have never, in the 6 years I have been going to Oro, been disappointed. Whether for a special occasion, or just a needed cut, Tina takes whatever time it takes to have my hair looking (in my husband's words) perfect! And I agree. And, while I am receiving all this professional beauty treatment, I am having fun chatting with all the friendly people in the shop. Newbury Street should be so lucky to have Oro.