99.6% would refer friends and family to us

5 stars Customer since 2013

Kerri is always very thorough and explains everything.

4 stars Verified customer

Staff is very friendly and professional. Liked that the Dentist walked you through exactly what they were doing during my cavity filling appointment.

5 stars Verified customer

Top notch.

5 stars Customer since 2021

Very pleasant workers

5 stars Customer since 2019

Everything was great. Dr Matt answered all my questions and was very patient. Stephanie always goes above and beyond to help us.

5 stars Customer since 2016

Everyone was professional and the office was clean and the service was performed in a timely manner.

5 stars Customer since 2019

Felt comfortable & now have clean teeth!.

5 stars Customer since 2014

I have been a patient for over 40 years, Monica is great.!Dr Tim and his son are the best.

5 stars Customer since 2016

Love them. Family feel!

5 stars Customer since 2015

The staff, hygienist, & doctor were very professional & answered all my questions.

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The Village Vets of Decatur

5 stars 2869 reviews

The vet and the vet tech were excellent./ My feedback for you is that when I called about my pet's symptoms and asked about setting up an appointment, the front desk person to just come right in, right then. (6 pm Thursday). What I wish she had told me was that if I chose to do that, I would be charged the extra amount for service After Hours. When I reacted to her statement of "come on in now" with surprise, she said yes there was a vet on duty, but did not explain the additional fees I would be paying. So the service and attention from the vet were great, but i was very surprised at how much my bill was at the end. / When training new staff members, can you please be sure that they let customers know about the fee rate.
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