The lady who provided my pedicure did a really great job, but overall I was not happy with my experience. I was early for my appointment but the front counter staff forgot about me in the waiting area and was only invited in for my service when I approached them when it was almost 15 mins past my apt. time. Also I wasn't charged correctly. I booked for the $55 pedicure but was charged $75. When I challenged the girl at the til she just wanted to argue about it stating I had booked for the extended massage, which I had not. I was embarrassed and just paid, but I wish I had a manager to speak to. I paid using a gift card so wasn't sure how much it was for, and ended up being overcharged $20. I'm not happy at all and don't plan oncoming back. I believe I'm due a $20 refund at least.