94.4% would refer friends and family to us

4 stars Customer since 2000

Although it is unbelievably stressful because there is no emergency coverage on the weekend (and our emergency started on Sunday morning), following online emergency triage which was helpful, our dog was admitted Monday morning. The care and attention that Oscar received over the week of investigation and treatment of acute pancreatitis was outstanding. The medical and front staff were very patient with our anxious family, and facilitated visits with our pup. They explained all the procedures clearly, and answered all questions. We knew he was where he was supposed to be, and was in good hands. So grateful to have our pup home.

My only concern, as is the concern with many pet owners in Prince George, is that there are so few veterinarians available, and you can't always get care for your pets (emergency or otherwise). Very stressful situation for all concerned.

5 stars Customer since 2005

So glad vet went the extra mile of doing some research into possibility my cat’s ailment might be something uncommon. No certainties here but it took the prognosis from “weeks to live” to maybe something curable. So far so good. Even if it doesn’t save him it was well done. Read up on the symptoms and the blood infection does seem plausible.

5 stars Verified customer

Glad to be able to get in same day with emerg call. Surgery booked Pronto.

4 stars Customer since 2018

The service provided was great.

Unfortunately they keep running out of the larger bags of dog food and force us into purchase the smaller bags which is less economical.

5 stars Customer since 2000

My latest visit was to its pharmacy. The pharmacist was very helpful and filled my dog’s prescription promptly. She also has a pleasant manner.

5 stars Customer since 2021

Reception was great, she was very concerned of our cat and suggested we talk to pharmacy who was of great help and listened to my concerns and recommended medicine for our cat

5 stars Customer since 1999

It was great everyone is so good and nice. Dr Swift is excellent and such a caring Dr she always put the care of the animals first

5 stars Customer since 2015

I am always happy with the care given to all my pets The staff are always friendly and the doctors are thorough. Thank you!!!

5 stars Customer since 2014

As always, Oliver was very well looked after. All my concerns were addressed, and we a old for another year. I just LOVE the doctors and staff

5 stars Customer since 2009

Great service! We have had nothing but wonderful people serve us and look after our pet :)

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