Absolutely incredible. My dog is a hassle and refuses to cooperate but the staff never made me feel like it was a massive problem. They found ways to make it work and get her the care she needed! I am so grateful for this level of care because I worry so much every time my poor girl is sick. Thanks to Dr Mann and Cassandra(?) the tech. They answered every one of my constant questions. They went above and beyond. Thank you so much!!!
My puppy was nedtered and the lady explained clearly what I needed to do once I got him home. She also explained that they missed fixing his hernia but that it was very minor and did not really require fixing. She did say they would do it at anytime for free because they had missed it. The office was very busy but I still felt that each client was given good caring service
Vet and assistant was awesome and vet spent spent a lot of time discussing both of my pets issues. This was our first visit with Dr. John and was very pleased with the experience. He answered all my questions and spent time explaining options for them.
The office was very busy yesterday when I was there. I have never been in there when it has been that busy, the staff was very professional. The only problem that I had was it was very hard to hear the receptionist because of the noise of having so many people in the front office. The vet was very friendly and explained everything to me. Thanks for the job you guys do!!
Long wait in waiting area. I had booked appointment for 16:00, checked in at 15:45 but not informed of long wait time ahead. Finally attended to at 16:45. A text to cell of delay or being informed at check in so I could wait in vehicle would have been appropriate. Appointment itself went well.
It was awesome , they got me in at the last minute and were very professional, kind and understanding , the staff as well as Doctor went above and beyond ,, a place I highly recommend, thank you very much
Nobody enjoys going to the Doctor. Going to Generations is a very relaxing experience. The Staff is extremely accommodating and friendly. They know their jobs and do them so well and with such professionalism. The Doctors are the best, they are gentle and very considerate of any concerns you might have.