900 Boyd Ave
Ottawa, ON K2A 2E3

Mon - Fri: 9:00AM - 8:30PM

Sat: 9:00AM - 3:30PM

Sun: Closed

97.6% would refer friends and family to us

5 stars Customer since 2016

Our puppy was in distress when we rushed her in on Boxing Day night for emergency care. The staff were all fantastic and caring, she was treated right away. We were given a quote on all of the possible diagnostics and treatment as the doctor consulted with us. She ended up staying for two days and they called us regularly with updates. We took her back for follow-up a week later and again, really appreciated the professional and friendly staff. If they were closer we wouldn't hesitate to use them as our regular vet - it's nice to know they are there for emergencies!

4 stars Customer since 2012

Excellent hospital and service, only issue was I was in on a Saturday and there is only one vet to do referrals and emergencies. Very long wait and must be hard on the veterinarian.

5 stars Customer since 2017

The vet was so awesome at dealing with my very fearful dog. I really appreciate how calm and patient he was with him. He took the time to explain everything in detail and go over options. I didn't feel like I was pressured into paying for any tests or extra medications.

1 stars Customer since 2000

Still waiting for Mioux's 14 cans of HILL's Prescription Diet [Skin/Food Sensitivities (d/d Venison Formula)]... Ordered that & the 8.5 lb dry bag [Venison & Green Pea Formula] on Fri Jan 6/17. Today is Thurs Jan 12. VET Hospital said there's a 2-day order-turnaround [when Mioux diagnosed & prescribed as treatment Aug. 29/16]. You said you'll call when it comes in... I had to follow up to learn there's a supply problem. Mioux nothing to eat; by chance I discovered you had the bag! Staff unable to comprehend dilemma. Based on this ONE episode, "overall feedback" goes from 10 to 0. Waiting...

5 stars Customer since 1997

excellent friendly service

5 stars Customer since 2017

Amazing, quality and knowledgeable service.

5 stars Customer since 2016

Attention to detail, and genuine care for animals exceeded my high expectations. Our pets are like family to us!

Thank you for taking such good care of Oliver Burns for the second time :)

5 stars Verified customer

FIRST RATE IN EVERY WAY .

THE COMMUNICATIONS REGARDING THE DOG'S CONDITION EXCEPTIONALLY GREAT !!

5 stars Customer since 2015

Excellent care which was genuine

3 stars Verified customer

The wait was too long we had to go home

I'd suggest more vets on staff

We've had great experiences in the past

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