My truck broke down on the road, and I had AAA tow it to Overstreet. Darla let me know that I did not have to accompany my vehicle there, and took information from me over the phone about what seemed to be wrong with it. A few hours later she called me with an estimate (very reasonable) which I approved, and by the end of the work day I had my truck back. They also let me know that my front brakes would need to be rplaced soon, but there was no pressure to do it now.
I've been going to Overstreet for more than 10 years, and my experience with them is always similar - prompt, courteous, affordable service that takes care of what is wrong. What else could I ask for?