I love Dr Strybos he is a great doctor and very friendly! But the lady at the check in desk was very rude! She was very confused about my insurance and she could not understand why my annual appointment, and contacts lens appointment were not covered on the same day. I wanted to schedule my contacts lens appointment for when my insurance could cover it, but she was confused. I also asked if her she could mail my bill for my co-payment to my address since I could not pay for it at the time, but instead she looked at my like I was an idiot for asking me to mail out the bill, however, many doctor's offices have done that for me in the past. She was very rude.
Thank you for your review. We always appreciate feedback from patients both positive and negative. We are sorry that you were taken off guard by the fact that we expect payment at the time of service. This has always been our policy and is found on the financial disclosure statement that you signed. Patients are responsible to know the benefits of their vision plan. We always check the status of eligibility for any vision plan before providing services. We do this as a courtesy to prevent unexpected surprises at check out. We are happy to hear you were pleased with the services provided by Dr Strybos. We look forward to providing you with quality eye care in the future.
Dr Strybos O.D. Is a very good Dr he takes good care of his patient and cares a lot, informs you about everything he does. Please don't ever let him leave. Every time I get a good Dr they leave especially my medical Drs.
Through evaluation of my eyes, Dr. Owens took the time to explain every test that was done. I never had this explained to me by any other eye doctor I used. All the people in this office are very professional and I highly recommend this office