99.6% would refer friends and family to us

5 stars Verified customer

Great service!!

3 stars Verified customer

My wife took time off from work and planned to get several things done, including servicing her Lexus. When scheduling her appointment, she had asked to have the tires rotated/balanced and the oil changed. When we went to pick up the car (which we dropped off a day early), we discovered the oil had been changed but nothing done to the tires. Tech apologized and said we could wait another hour plus for the work to be done but wife had an another appointment. We'll now have to take more time off to get the tires done. Frustrating that something simple like this wasn't handled. particularly when starting the car, there is a service light providing a reminder the tires need to be rotated, so it's pretty hard to miss that work needed to be done.

5 stars Verified customer

Needed rear brakes done, and he provided great service in a timely manner. I would recommend him.

5 stars Verified customer

Replaced timing belt on 2005 Lexus LS430....Great job....

5 stars Verified customer

Great customer service.

5 stars Verified customer

Ozzi's has been taking care of my 1999 LX-470 ever since the Warranty ran out in 2002. Yes, for 18 years I have TRUSTED John and his team with my SUV. Over 315,000 miles, and still running strong! My GOAL is at least 500,000 miles. Thanks JOHN!

5 stars Verified customer

Ozzie is the best at diagnosis. He knew exactly what was wrong within 1 minute of driving my LS430. I dropped it off after hours and he completed the repair the next day.

5 stars Verified customer

AWSOME PROFESSIONAL SERVICE.!! JOHN IS THE REASON I WILL ONLY OWN A LEXUS VEHICLE. HAVE A GREAT DAY .

5 stars Verified customer

Just amazing experience once again. I dropped my keys to John today and I told him change oil/filter/rotate tires and anything ese that needs fixing.

I will never tell a Lexus dealer to fix anything that needs fixing. I have 180K on my 2001 LX470 and Ozzi's team takes care of everything. This is an honest shop and I won't take my car anywhere else. A+++ Service

5 stars Verified customer

1st time visit to Ozzi's with my 2004 GX470 Lexus. I explained to John (owner) my goal is to get to 250K miles and I was on a budget. John advised me on a plan on what to do next and the costs associated with each repair. I will be back in to complete that plan. Thank you John