Pacific Motor Service

Automotive

4.5 stars 338 reviews

550 East Franklin Street
 Monterey, CA 93940

(831) 375-9571

Mon - Fri: 8:00AM - 5:30PM

Sat - Sun: Closed

97.2% would refer friends and family to us

5 stars Verified customer

Our car was in the shop for 2 days to correct an oil leak. Sounds easy? No. The leak was from a gasket that could be ... Read More

Pacific Motor Service replied:

Thank you for your feedback Mr. and Mrs. Fremgen. We value your feedback and loyalty to our shop. We hope all is well and stays well. Service Manager,Beau Blackwell

5 stars Verified customer

We brought our BMW Z3 in for routine service. There was a problem with a leaky gasket. They explained the problem in d ... Read More

Pacific Motor Service replied:

Thank you for review and kind words. We look forward to developing a long lasting relationship with you and your vehicle. Service Manager,Beau Blackwell

5 stars Verified customer

First time @ Pacific Motor Service, after 22 years at the BMW dealership. These folks were GREAT!! Beau addressed ALL ... Read More

Pacific Motor Service replied:

Wow. I am speechless. Thank you Mr. & Mrs. Weinstein. We appreciate you giving us a chance to earn your trust and show you how we try to set a whole new standard for automotive repair. Service Manager, Beau Blackwell

5 stars Verified customer

Smooth and efficient with top notch service.

Customer care is their first priority. No better representation of the co ... Read More

Pacific Motor Service replied:

We appreciate your review and are very pleased to hear that you are happy with our service. Thank you for trusting Pacific Motor Service. We look forward to seeing you down the road. Service Manager,Beau Blackwell

5 stars Verified customer

What a fantastic experience! Pacific Motors took my car in right away, gave me a complete rundown on the issues, provid ... Read More

Pacific Motor Service replied:

Wow. We appreciate the kind words and that's exactly what we strive for. We want to seperate our shop in every aspect from other shops. Service, time, friendly, clean, etc. Thank you for your review. Service Manager,Beau Blackwell

5 stars Verified customer

Friendly, prompt service. Repaired vehicle in a very timely manner, allowing us to continue with our vacation.

Than ... Read More

Pacific Motor Service replied:

Thank you for for your review. We appreciate your feed back and are pleased we were able to get you back on the road quickly so you and your family could enjoy your vacation. Service Manager,Beau Blackwell

5 stars Verified customer

They did a great job on my car as always.

Pacific Motor Service replied:

We value you feedback and also appreciate you taking the time to give feedback. We also value your trust in us. We look forward to seeing you next time. Service Manager, Beau Blackwell

4 stars Verified customer

Kevin diagnosed a faulty steering column on my 1999 Suburban and provided same-day service to get my vehicle back on the ... Read More

Pacific Motor Service replied:

We are happy we were able to get you back on the road the same day. Scott we have been working on your vehicles for over ten years now and we want to say thank you for your trust and commitment to our shop. Service Manager, Beau Blackwell

5 stars Verified customer

You are always helpful and offer useful ideas to maintain the condition and value of my car. I am not from this area, as ... Read More

Pacific Motor Service replied:

We appreciate you and trusting us with your vehicle. Thank you Marilyn. Service Manager,Beau Blackwell

5 stars Verified customer

I was in a rush, and iike always Pacific Motors made it work so I could get all my stuff done without having to wait all ... Read More

Pacific Motor Service replied:

Thank you for your review Mr. Sanchez. We appreciate your loyalty to our shop and it's always great speaking to you. Service Manager,Beau Blackwell