93.4% would refer friends and family to us

5 stars Customer since 2002

The staff,are very good they have their work load and they handle it very well, Dr chiu is the best eye doctor I have ever had a total professional

3 stars Verified customer

Overall my experience was good, but my over 1 hr wait to see the doctor seemed excessive. I witnessed other waiting patients also asking how much longer it would be until their appointment. Maybe someone at the front desk could have advised us as we checked in that things were running late

3 stars Customer since 2002

The wait time in lobby after checking in for an appointment is excessive....shouldn't have to wait an hour to get called back to see your doctor.....this happens regularly and I've witnessed other patients complaining at check in counter about the same issue!

3 stars Customer since 2008

the people were polite but the time I had to wait for my appointment and the the time I waited for the Dr, in a small room (closed in) is too long.

5 stars Customer since 2017

I think PNEA is great. What needs improving is the phone system or more staff to handle calls. I usually need to allow myself at least an hour to get through to make an appointment. When I was trying to make an appt the other day, I kept getting to a mailbox that was full - then got hung up on. Ugh!

5 stars Customer since 2002

Great Doctors and staff!

5 stars Customer since 2015

The staff and Dr. Chiu are marvelous.

5 stars Customer since 2021

Dr Chui is wonderful. He was there for the prep appointment as well as post op an even called on the night after the surgery. He even explained what he was doing during the surgery.

5 stars Customer since 2020

Professional, courteous, knowledgeable, patient.

3 stars Customer since 2014

Haven’t received a follow up reminder in several years?

Frank Elliott