86.7% would refer friends and family to us

5 stars Verified customer

Great service..and very promt!

1 stars Customer since 2012

Very poor service. The plumber was late and I didn't even get a call. So when I called Pacific Plumbing they said he would be there in one hour. Two hours later called again asking where he was. "He'll be there in an hour" Then another no show. I called an hour later and cancelled.

If the plumber can't keep the appointment and is an hour late I get it. They should at least have the common courtesy to call and inform you. If that happens 3 times in one day it's terrible service. Don't use Pacific Plumbing!

5 stars Customer since 2007

I am very satisfied with pacific Plumbing very profetional people always on time

5 stars Customer since 2012

Joe and his entire team are always polite and get the job done right the 1st time. I call on them all the time and they never act as though I am a pain to deal with. They are a great group.

5 stars Customer since 2011

You guys are the best!!!!!!!!

Pacific Plumbing & Underground replied:

Short and to the point! We love it! Thank you for taking the time to leave a comment!

5 stars Verified customer

Great job.

5 stars Customer since 2013

I rate their response time OUTSTANDING which is a major factor in getting the job done with a minimum amount of follow-up. I highly recommend working with their team, they were professional, courteous, and pleasant to work with and the price was right!!!

5 stars Customer since 2013

Very satisfied with this vendor. Always on time, the techs are very professional and fast.

1 stars Customer since 2007

Good prompt drain cleaning service but 2 episodes of incomplete replacement of clay pipe to street resulted in call backs in Milpitas and calling in another plumber in San Jose to complete another job correctly at considerable cost.

5 stars Customer since 2011

Always great work and arrival times on target!