89.5% would refer friends and family to us

5 stars Customer since 2022

PACWHA has taken care of me so well, I honestly would not have felt comfortable anywhere else. Everyone is so kind, helpful and thorough. This is my first pregnancy and I have no clue what I’m doing, but they have made this so smooth for me. I have never left the facility with unanswered questions or questioned the amount of care I received. I’ll continue to go to PACWHA always!

3 stars Customer since 2022

Appointments are usually late! Hard to reschedule.

5 stars Customer since 2021

I love all the providers and staff. Everyone is always so nice and welcoming. Dr. Speir, Mai, Vi and every NP I’ve ever seen always made me feel taken care of. I’m not just some chart there I’m an excited new mom to be and they definitely make sure I stay feeling confident that I made the right decision making them my care team.

3 stars Customer since 2013

I can NEVER get through and there is always a wait just for the phones to be answered. I works and don’t have time to be ion hold that long just to make an appointment ;: it’s a shame because I like my doctor and PA staff. Too many patients and not enough staff .

Pacific Women's Healthcare - Newport Beach replied:

We are sorry for your experience. You can always leave us a voicemail and it will be returned no later then 24 hours.

5 stars Verified customer

Loved my 12 week ultrasound experience with my ultrasound tech. She genuinely seemed as excited as we were! She was also the tech I last saw prior to conceiving and recommended estrogen to thicken my lining for implantation, I don’t know if I would be pregnant without that!

5 stars Customer since 2022

Very nice and professional staff. Very helpful and made me feel comfortable

3 stars Verified customer

I love my doctor and all the nurses are very nice. I give three stars because rarely am I seen on time. I usually wait at least 15-30 minutes and the last two appointments I waited over 45 minutes. I understand that some appointments can take longer and can cause a backlog in the schedule but it seems like people are getting double booked and there is not enough staff. Whenever I call to reschedule or schedule an appointment, I wait on hold for a long time.

As I mentioned before, I love my doctor and the nurses so I won’t go somewhere else, but the long wait times are enough to bring down two stars. It’s hard to find a babysitter or plan your day when you don’t know if your expected hour long appointment will turn into a two to two in a half hour one.

Please take this into consideration. Most of your clients are mothers, our schedules are crazy and time is very limited!

3 stars Customer since 2012

Dr Flora is great!! Sadly, making an apt with her must be done at least 6 months in advance. (If you're not expecting) If you need to reschedule that's another 6 months. (Unless you book with a PA) The office is always busy (which is great for them) but also means a lot of waiting for me.

My last few visits have been with different PA's (which was my fault due to scheduling conflicts) however, my last experience was extremely uncomfortable.. The PA who preformed my exam had no bedside manner and was extremely rough and uncomfortable.

I know this office prioritizes pregnant moms (which is why I started coming to PWH.) Dr. Flora delivered my three babies and I love her but I think its time for me to move on to a smaller practice.

I have referred lots of friends and clients that are expecting to Dr. Flora. However she has been booked so they were given to other Dr's. In PWH. All of whom were happy. .

If you are expecting, I highly recommend this office.

5 stars Customer since 2022

Getting an appointment was easy. I met with Deanne and was so pleased. She didn’t rush through the appointment at all. She asked about my medical history with genuine curiosity and responded to my questions thoughtfully. I highly recommend her.

3 stars Verified customer

Clarity and quality in care and scheduling has diminished recently. Still good medical care, but confusing and tricky to navigate the communication issues.

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