PACWHA's team is so genuine and friendly. From the receptionist, to Dr. Flora and get team (NP Donna and MA Kim), to the schedulers, everyone makes you feel like you're always looked after. It's a super busy office but never have I once felt like a drop in the bucket. The only issue I've ever ran into are wait times that went 45+ minutes over my appointment time early on in my pregnancy. Not a big deal as the level of service and time given to each patient reflects why this may be the case sometimes.