I had my dentures sent to the lab to be adjusted. I was not told there was a $85.00 rush charge for same day service from the lab. I would have chose to come back the next day and saved $85, if I had known. The dentures fit fine now, but the fee should have been disclosed when the appointment was made, not when I was ready to leave the office. My star rating has nothing to do with the service I receive, it is totally because of the undisclosed $85 charge.