96.7% would refer friends and family to us

5 stars Customer since 2018

Wonderful Accupumcture Monica. Amazing

5 stars Customer since 2018

THE BEST experience you could ask for! The Palmercare team is excellent from top to bottom. The immense knowledge and detail they have is unparalleled, but what really makes this place special is the festive family atmosphere!

1 stars Verified customer

There is a huge lack of communication to the patient. I went in for a consultation/X-ray for my first visit. Everyone at the office is very friendly! Still, I felt like just a number and not a patient. I had to wait over 30 minutes in the patient room to see the actual doctor. It seemed that the staff was more interested in getting me quickly tied to and pay a long-term visit plan, on my first consultation. At the end of the first visit, and to my surprise, I was told I had to come in a second time to review my results, which I found later were not extensive and could have easily been explained during my first visit.

It would have been nice to know that I was out-of-network and given a list of costs before coming back a second time. It was all a surprise during the second visit. The doctor expected me to stay for an adjustment before I was told how much the 45-visit plan would cost. Also, how could you possibly know I needed 45 visits before my first adjustment/treatment?? That's a big red flag for chiropractors.

Overall I did not like the lack of communication and that the patient's time is not a priority for this office. I understand that this is a business, but a patient's overall experience, time and needs should be the priority. I would have been happy to recommend Palmercare to friends and family even if I couldn't continue because of my insurance. Instead, my experience made me feel like I really wasn't missing out on a great office, if I never came back. Unfortunately, it was a waste of time.

5 stars Customer since 2018

Everyone is very friendly and Dr Heather is very kind and thorough.

5 stars Customer since 2015

Emily Hatt is an excellent acupuncturist. The most important attribute is her personal care and concern for me and my issues.i actually drive further away to Sterling. Have known her for ten years. Stephanie Johnson

5 stars Verified customer

I was greeted in a friendly manner and waited no time at all to start my treatment. The room was warm and quiet and I feel like I am getting wonderful service there.

5 stars Verified customer

The service is awesome

5 stars Customer since 2018

Great knowledgeable staff.

5 stars Customer since 2017

Excellent, as always. Palmercare goes above and beyond.

5 stars Customer since 2018

Staff is very attentive, Doctors are knowledgeable , prices could be better for a people who aren’t covered by insurance.

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