Constant emails and text messages to remind of up coming appointments, then to get a phone call to confirm, then to get an email next day that if I don't confirm by noon the appointment would be canceled. This is after I confirmed every email, every text and even verbally confirmed with person from office who called. Waiting room is never open, even after doing the Covid questioning, having our temperature taken and wearing masks. We have to wait in car with AC running for text to have kids go back into office where they are sitting shoulder to shoulder waiting for a tech, I have seen with my own eyes. The only reason we are patients is our insurance.