98.5% would refer friends and family to us

5 stars Verified customer

The thoroughness of the service was great. I like the pictures and all the information that they gave me regarding the inspection. A little pricey but worth every penny. I will be bringing this vehicle and other vehicles back to them in the future.

5 stars Verified customer

Lela and Maggie are courteous and very accommodating. They worked around our schedule to insure minimal interruption in having our cars out of service.

Palumbo's Automotive Unlimited replied:

Thank you! We truly appreciate your business!

5 stars Verified customer

I have complete confidence that I will always be treated politely, fairly and honestly. Palumbo's will always explain what the problem is and how long and how much $$ it will take to complete all approved repairs. In my experience Palumbo's has never replaced a part if it's still in good working order. Customer Service reps and the technicians are very knowledgeable and take the time to answer any and all questions. My car is always as clean when I pick it up as when I dropped it off. I have been using Palumbo's for 15 years to maintain my family's cars and highly recommend this shop.

5 stars Verified customer

service was prompt and what was expected

5 stars Verified customer

Always pleased with Palumbos

5 stars Verified customer

Quick, friendly, professional.

5 stars Verified customer

Perfect. Couldn't have been smoother.

5 stars Verified customer

Such a pleasant experience. I made the booking on the internet. The mechanic was ready, it was completed quickly (I just had time for a cup of coffee with a friend) and the reception staff was so friendly and understanding. Thank you Palumbo's.

5 stars Verified customer

I have had a problem with my car for years. The check engine light keeps coming on and it was always the same thing every time bank 1 senor 1. I have taken to 5 other repair shops and each time all they did was replace the senor and charge me $600. I took my car to Palumbo's and I thought it was going to be the same thing as they said it was the same senor I replaced now for the 6th time. They replaced it but told me to bring it back right away if the light comes back on. As in the past the light came on before I even got home. I once again was very upset and went back and was met by Peter the owner and I explained my history of the issue to him. Peter explained to me what they needed to do and told me he would do everything he could to fix the problem. During their search for the problem they found two tiny holes in the exhaust system that ended up causing the senor to go bad. It has now been 3 months and I have not had any problem with it. Peter and his crew have done something that 5 other shops including the dealer could not do. I can't thank them enough for taking the concern an time to help solve a problem that has cost me thousands dollars and years of anxiety. We have now been using Palumbo's for all our automotive repair needs and they do a great job and truly care about their customers.

5 stars Verified customer

Excellent work done expeditiously