We were told the wait would be 15 minutes. I requested the airplane seat for my son because he would not sit still otherwise. When it was finally our turn the stylist went on break and a male stylist came out. My son would not let him touch him. We waited for a female stylist. The next one went on break so we had to wait for another to take us. When one was free she took another person who came in after us. We waited for a total of 45 minutes during which one child was screaming the entire time because he didn't want to be touched. We finally got a female stylist in the airplane who did a good job, but the experience was painful.