2501 W 12th St
ERIE, PA 16505

Mon: 8:00AM - 5:00PM

Tue - Thu: 8:00AM - 9:00PM

Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

96.4% would refer friends and family to us

5 stars Customer since 2017

My first visit to Panache, and the first time ever I've had my hair cut exactly like I wanted it. It looks great, and I'll be back to see Courtney. She did a beautiful job, and the price was reasonable. Thank you Courtney, and Mary Ann for recommending Panache!

5 stars Customer since 2017

i was recently treated to a facial this past Sunday and it was my first time visiting your spa... I must say I was VERY happy when i left. I am far from the spa aficionado, but i am blessed to be able to travel and experience different spas from around the world. I didn't feel like i was in Erie (let alone in the Yorktown Plaza!) and my experience was far from disappointing. I was lucky enough to get Valerie as my aesthetician, she was very intune to me as a person. She was able to listen to my needs and her product recommendations were spot on, I may actually invest in a new skin care product and for SURE come back and request her in the future (SOON!). Do you offer any sort of spa or product incentives?

I look forward to another visit and i hope to receive the same exceptional service as I have previously.

Thank you,

April

5 stars Customer since 2017

First time client and I loved it! Bree did a pedicure and nexgen manicure and I could not be happier! Booked my next appointment on the way out

5 stars Customer since 2017

I had the best pedicure of my life today in a beautiful building with great atmosphere. Every employee who interacted with me was warm, friendly, and capable. Highly recommend Panache

5 stars Customer since 2014

The service, price, and product add up to an excellent t experience.

5 stars Customer since 2009

My last visit to Panache Salon and Spa was for a Signature Manicure with Megan. It was a wonderful experience. Megan is very professional and thorough. She understood that I don't have regular manicures, perform routine cuticle care & don't always prefer common blunt square nail practices. She accommodated my tastes perfectly and assisted me with choosing "Gay Prancing Ponies" pink glitter polish to complete my look. I will return for her services.

I usually have massages with Kae and Matthew. Both are excellent. I have referred friends to both who are regularly treated for work-related injuries with massage. For me, when dealing with a specific injury or area of concern and tension, the cupping massage by Kae is the most effective. It isn't painful and leaves me with more sustained relief when the massage is over. I am also a favorite of the hot stone massage for extended relief post-massage. I am awaiting an Aromatherapy and Swe-Thai massage and will post reviews after enjoying them.

I am never disappointed in the Panache Salon. The atmosphere, staff and care and compassion extended to their guests are what makes this my favorite Salon and Spa in the Erie area.

4 stars Verified customer

My experience from checking in to checking out was great. The only thing I would suggest is privacy walls. The room next to me was talking really loud the whole time he was in there.

PANACHE SALON AND SPA replied:

Thank you for writing in with your great review and thoughts on what was lacking. May I ask what Spa room you were in for your service? I would like to solve this sound issue. Please feel free to contact me directly at jim@panacheerie.com.

1 stars Verified customer

Terribly disappointed in the hair team since Rose left. She used to be my go to girl and when she left they said they could "fit me in with someone random probably" I didn't really appreciate feeling like a was a burden when scheduling a hair appointment. Once I got there I wasn't told who my stylist would be until he came to greet me. He is nice but didn't do the job I was used to. I'm so sad that this establishment has gone downhill. I don't know where I will get my hair done from now on, but I do not want to be treated that way again.

PANACHE SALON AND SPA replied:

I would like to apologize from the whole team at Panache. The EXPERIENCE you received is not the standards of Panache and is not the manner in which we build our culture. I truly appreciate your review as is helps greatly in determining where we may be falling short on completely satisfying our clients. This issue has been addressed with your specific stylist, as well as the whole hair department. Obviously, our goal is for every client is that they completely LOVE their service when then leave our building. Please feel free to contact me directly; we would greatly appreciate another chance to please you completely. Perhaps you would be willing to be scheduled with a more experienced stylist. Again thank you for letting us know about your issue. Jim Farrell, Director of Operations - jim@panacheerie.com

5 stars Customer since 2016

Carrie always takes such great care of me... and my hair!

5 stars Customer since 2016

This was my first visit and I was very impressed. The facility is beautiful and so comforting. My provider was Melissa and she was excellent! She was very professional, knowledgeable and has a very good demeanor. The experience more than I anticipated.

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