As a retired Dental Hygienist, I can tell you that this is an excellent dental office we discovered here in Charlotte. Yesterday I had a crown prep done on a sore, cracked tooth by Dr. Snap, and felt nothing. :) As the anesthetic wore off, I knew that it is normal to have some discomfort from all of the work being done. Aside from a dry tip that irritated inside my check, my tooth feels great!! I have a temporary crown on for a few weeks and I can already chow with that tooth!!! :) No more tooth pain. Yay!!