Very pleased with the service I have received for my 2011 BMW Z4 at Parker Imports. John Kern is my usual contact for making appointments and is knowledgeable and friendly. The BMW mechanic, Drew, is a certified BMW mechanic and does consistently good quality work. He usually stops to talk with me when my car is ready for pick up. During my last visit on 07/10/1955, I had an alignment done and was provided with a summary of the measurements from the alignment. And, John graciously provided me with a coupon discount even though I didn't have my coupon with me. Many thanks.