This was the best grooming experience we have had in 4 years, Winston was hit by a vehicle a few years ago prior to a grooming appointment and i wasnt aware of it , so he equated grooming with hurting him , it was painful to see his stress and also to get the call that they were sorry but could not groom him. I heaed this 13 times. I moved here a month ago and you were recommended so with a laugh I gave it a try and to my suprise and utter disbelief my little guy was groomed and didnt leabe in distress. I will never take him anywhere wlse as long as this groomer remains here. Thank you is not enough amd i will have a new fur baby to groom soon.