Parkside Animal Care Center
Veterinary
123 North Military Ave.
Green Bay,
WI
54303
(920) 497-2086
Mon - Thu: 7:00AM - 7:00PM
Fri: 8:00AM - 5:00PM
Sat - Sun: Closed
Services
- Anesthesia
- Behavior
- Canine Practice
- Canine and Feline Practice
- Cardiology
- Critical Care
- Dentistry
- Dermatology
- Emergency Medicine
- Feline Practice
- Internal Medicine
- Nutrition
- Pharmacology
- Preventative Medicine
- Radiology
- Surgery
Languages
- English
Payments
- Care Credit
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Certifications & Memberships
1 stars David D Featured review
I brought my cat in for a health certificate to allow him to be exported to another country. The veterinarian only very briefly examined my pet; she quickly looked at his eyes, ears, and teeth, then ran out of the room. I was left in the room for a long time while the front office tried to figure out how to do the export paperwork. Finally, I was told I needed to drive to Madison to get the health certificate because "somebody" in Madison called the vet back and told them I would have to do this. I don't know who the vet talked to, and the vet herself didn't record the name, but this directly contradicted information I got from the USDA saying I couldn't arrive in person to get the health certificate signed. After driving to half way to Madison the next day, I turned around because the vet told me they had resubmitted the paperwork and the USDA signed certificate should be returned via next day air UPS. Well, 3 days passed and there was no news from the USDA. Finally, I decided to email the USDA myself because I was getting anxious. They told me via email that the paperwork was not correct and the vet hadn't submitted corrections yet. I don't know if Parkside would have ever corrected this if I hadn't emailed Parkside about it. After the paperwork was created, there was another delay getting the document shipped from Madison. The delays added up, and now I'm not getting my paperwork in time. I'm $500 in the hole to Parkside and a whole lot more to my airline without the right to export my cat to my new home country. The process is a complete waste thanks exclusively to the incompetence of the staff at Parkside. Moving my cat to Thailand has been a long odyssey for me, and although I did everything right, I finally hit the single chokepoint that will ruin it all. I want my money back.
Parkside Animal Care Center replied:
Mr. Day, We understand your frustration as we have experienced it as well in this process. We followed all directions given by the USDA and Madison offices. UPS has attempted multiple deliveries of your paperwork. They state on their tracking website no one has answered the door. Please reach out to them at UPS.com in regards to the the timing of your next delivery attempt. If you have any additional questions please call me, Michelle, at 920-497-2086
5 stars Ashley N Customer since 2010
Parkside has always made me feel like they really care about my little man's health. Very up front about pricing for ser ... Read More
5 stars Olivia W Customer since 2016
Parkside always does an incredible job. They answered any and all questions and set clear expectations around my pet’s t ... Read More
5 stars Barb K Customer since 2011
Appreciate the ability to get my cat Camaro in on short notice and the loving care they showed him.
5 stars Anonymous Verified customer
Everyone was so kind!. I called needing to be seen quickly and the reception staff put an extra effort into finding an a ... Read More
4 stars Anonymous Verified customer
Entire staff was kind and attentive. Dr. Dawn was especially caring and helpful. Unfortunately,the cost seemed high.
5 stars Anonymous Verified customer
I was able to get an appointment same day for an urgent medical worry even though my pet was not an already established ... Read More
5 stars Cheyenne S Customer since 2024
Parkside has great staff and drs. Highly recommend going here for any service your fur baby may need.
5 stars Anonymous Verified customer
Glad I found Parkside. I moved here a year ago and had my dog to another vet for routine care. I didn’t care for the ... Read More
5 stars Ellen G Customer since 2021
Very nice.
5 stars Cheryl B Customer since 2012
Really good patches did really good with her shots she has been going here since she was 8 months old now 12
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