85.6% would refer friends and family to us

5 stars Customer since 2014

They treat clients profetionally.

5 stars Customer since 2018

I enjoyed it tremendously, thank you. I will tell my friends & family

2 stars Customer since 2017

My haircut was going ok until the student cutting my hair told his supervisor that he found a bug in my hair, which led to the supervisor coming to check for more bugs in my hair. The suspicious bug turned out to be a dandruff flake. It would be good to teach your students the difference between skin and bugs. Unnecessary commotion.

5 stars Verified customer

I love the results

5 stars Customer since 2018

My first time and I had a great experience! Moeka was wonderful. She was very patient and took her time with my cut and color, and I have a LOT of thick hair. It looks great! I will definitely be coming back.

1 stars Verified customer

The staff was friendly courteous. The cut and color is horrible!

3 stars Customer since 2018

I give it a 3 because when I call to make my appointment I asked if they can cut my 8yrs son hair the same day I was coming they said yes then I asked do I need to make an appointment for him no they said he can be a walk-in so the day off my appointment they told me no because we are full if someone cancel or doesn't show up we can do it I was upset my son was crying now if you know how the place gets why not offering me an appointment for my son too and then one of the girls had an attitude like I was lying of what they told me over the phone and them they never came up to me to tell me if they would see my son or not they completely ignore the situation not nice customer service I have gone there before and at the time one of the teachers was rude but what make me came back is the good prices and the students omg they are fabulous but your staff needs to improve they think they are all that please they have a job because of us and your students

5 stars Verified customer

Katelynn did a great job on my haircut. She was also very pleasant. And Abbey was an amazing supervisor.

5 stars Customer since 2018

My Experience @ Paul Mitchell The School Pasadena Was Amazing!

5 stars Customer since 2018

I was SO HAPPY with what my stylist Annie Keenan did with my hair that I literally was crying! (Yeah, like how people cry when they win on "The Price Is Right" game show!)

Annie did an ABSOLUTELY STUPENDOUS job on my hair. I really thought that my hair had completely lost its "life" and curl because I am now older (49), but Annie proved to me that I was wrong...that my hair COULD have the same luscious, super-corkscrew-curls that I did when I was 25!

Annie and another amazing student did a knock-out job on my color re-touch and highlights. They performed efficiently and gave me the exact beautiful caramel color of the picture I showed them. The highlights were a perfect warm, coppery proportion.

Next, Annie gave me a killer Awapuwhi conditioning treatment that brought my fried hair back to luxurious softness.

But unlike other places - INCLUDING salons like Supercuts - Annie spent time SHOWING me how to get the curls you see in pictures. She showed me exactly how to use the diffuser and how to apply the Paul Mitchell products. (Needless to say, I bought them all!) She really spent the time with me and even wrote down the process for me. I have NEVER left a salon with my hair this lusciously curly, because they just do a quickie dry, want to dry it straight or worse yet, leave me with a wet head.

I left Paul Mitchell School Pasadena leaving ABSOLUTELY FABULOUS about myself and my hair thanks to Annie. I felt 25 again! Thanks, Annie!

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