The staff is so welcoming and helpful at the front desk. I love that every visit we've been seen by the same dental assistant (and dentist, of course). It really helps to establish a relationship and create a comfortable environment. They are very informative throughout the process and are diligent to provide options and let the parent make the choices they feel are best for their child. The office is very cheerful and upbeat. My kids love going to the dentist because they do such a great job!