Two recent experiences, both were great. First visit I had been told by a dealership service dept my van needed all new brakes. When I took it to Patriot to have the work done, I received a call from Steve saying my brakes were fine. How often do you EVER find someone in ANY service business who looks for a way to SAVE you money and time? SO IMPRESSED!
Most recent visit was for work on 2000 Jeep Wrangler. Needed to get it back on road asap, and Steve and crew took it on and had it back to me the same day. They identified a few additional issues and were clear with me on what they recommended get done immediately and what could wait. Again, honest and professional. Great people, great business!
I came in just for a routine oil change, and it's a nice benefit that the wait time isn't too long. They send out oil-change reminders through the mail, which is also a nice courtesy to their customers.
I was a new, first time customer of Patriot Auto after my car suddenly needed a new starter. Steve was able to repair my car on short notice and Patriot did an excellent job and were very pleasant to do business with.
I have taken my two vehicles (2002 Honda Accord and 2008 Dodge Caravan) to Patriot Auto for many years now, and have NEVER been disappointed. Steve takes the time to listen when I explain the problem(s); understands what my budget will allow me to do right away; and suggests a plan to complete any other repairs that may be needed. In other words, if something must be done, Steve will tell me, and those repairs will be completed first; and he will explain which repairs, if any, can be deferred and completed over time. And in my experience, Steve will NEVER, EVER perform a repair that is not necessary. Patriot Auto has allowed me to keep my vehicles on the road for a long time. I will continue to go to Patriot Auto in the future for all of my automotive repairs. Obviously, I am a totally satisfied customer !!