I dropped my car off the night before. Got a call the next day from Steve to let me know they were working on the repairs and what they had found so far. Car was ready on time as promised. I am a very satisfied customer!
Two recent experiences, both were great. First visit I had been told by a dealership service dept my van needed all new brakes. When I took it to Patriot to have the work done, I received a call from Steve saying my brakes were fine. How often do you EVER find someone in ANY service business who looks for a way to SAVE you money and time? SO IMPRESSED!
Most recent visit was for work on 2000 Jeep Wrangler. Needed to get it back on road asap, and Steve and crew took it on and had it back to me the same day. They identified a few additional issues and were clear with me on what they recommended get done immediately and what could wait. Again, honest and professional. Great people, great business!