Terrible! I made an appointment for a trim, a week and 5 days in advance.
I arrive 10 mins early. The instructor informed me that phase one was fully occupied and if a phase two student can take care on me for an extra $5. More experience is great! I was happy to pay for a more experienced student. I got TRINITY. We went over the paper work, I asked for a 2 inch trim and added a deep conditioner treatment, and we began.
Starting with the shampooing station the water was way too hot, I said cold water is fine to minimize the time of finding an appropriate temperature, and better for your hair. Then deep conditioned and under the dryer for 10, back to the sink for rinsing. Return to the work station chair. She started brushing my wet long hair from the root with a tiny teeth comb with no product. Instead of working from the ends up, Causing pulling, breakage, and a tangled mess!!
She was cutting for about an hour and 10 mins and got the instructor to check her work. When I looked back at the floor to see the pile of hair.. there was barely anything. She cut off 1/2 an inch max, out of the 2 we had discussed! The instructor took over and cut my hair in 5 minutes, while the student asked her about the bake sale and coffee table event that the school was offering that day and picking at her face acne in the same mirror I was sitting in front of. Disgusting!