10516 Katy Freeway, Suite A
Houston, TX 77043

Mon: 9:30AM - 10:30PM

Tue: 11:00AM - 10:00PM

Wed: 3:00PM - 10:00PM

Thu: 11:00AM - 10:00PM

Fri - Sat: 9:30AM - 3:00PM

Sun: Closed

87.5% would refer friends and family to us

5 stars Customer since 2009

She was very nice and did a great job on the cut and color. My only complaint is that I have bleeders from the foil work (it's not super obvious, but you can see it when running fingers through the hair).

Paul Mitchell The School - Houston replied:

Hello Renata, thank you Renata for taking your time on rating us. Thank you for the amazing comments, they are students that are still learning and we thank you and everyone else that walks in to make that happened. We hope to see you back soon.

5 stars Customer since 2016

I took my 11 year old daughter and I also was able to also get a trim and style. The two students were very nice and try their best to make us feel good. Ashley gave me a great wash and treatment massage. That was the best! My 11 year old was happy with her trim and style. They took their time and it was good service. Prices were affordable.

Paul Mitchell The School - Houston replied:

Hello Marisol, We are glad that you and your son enjoyed coming to

Paul Mitchell! Thank you for the great comments and we will let the students know how well they are doing. We hope to see you again.

5 stars Customer since 2010

Great

Paul Mitchell The School - Houston replied:

Hello Nancy, Thank you for taking your time to rate the school. We are happy with the rating and hope to have you back soon.

5 stars Customer since 2012

As always, had a great experience. Appointment began on time, stylist was professional, attentive and delivered! Left with a great color & cut!

Paul Mitchell The School - Houston replied:

Hello Terry, thank you for the amazing comments! We always love to hear how great your time here as been. We are looking forward to see you soon again.

5 stars Customer since 2017

Kenzie was awesome! She really cared about making sure I was happy with my hair.

Paul Mitchell The School - Houston replied:

Hello Jessie, thank you for taking the time to rate us. We are so glad that you had a amazing time and We will let Kenzie know how amazing she is doing! We hope to have you back again.

5 stars Customer since 2015

My Phase II stylist always gives me undivided attention and I am never rushed.

Paul Mitchell The School - Houston replied:

Thank you for your amazing comments about out student! We hope to see soon.

3 stars Customer since 2014

My appointment was at 5:30pm, but I waited for my stylist until 6:20. I was told my stylist was cleaning their station and their tools. This was not ideal because I had left an important meeting at work early to get to the salon on time only to wait for 50 minutes.

After that, the appointment went well and I was happy with the end result when I left the salon at 10:15pm. I was surprised I didn't get a discount for having to wait so long for service. I told the instructor what happened as well.

I've been going to the Paul Mitchell School for the last 4 years and have referred at least 10 people to this location. The service has really been deteriorating each time I've gone. I don't like making statements like this because I'm in the customer service industry, but if I have one more negative experience here, I will be going elsewhere.

4 stars Verified customer

Student went out of her way to make sure I received the style I hoped for.

Only complaint I have is that she left my face, ears, and neck stained with color. My scalp is also stained, that part is probably normal although it seems excessive. I know it will come off once I wash my hair-just a bit embarrassing to be seen until I wash my hair since the stain is blue while my hair is black-blue.

Paul Mitchell The School - Houston replied:

Hello, thank you so the great comment about our student. They are still learning each and everyday and we thank you and everyone that comes in to help as well.

5 stars Verified customer

Great...freindly.

Paul Mitchell The School - Houston replied:

Hello, Thank you so much for the great comment(: We hope to have you back soon.

3 stars Customer since 2015

I been a customer gor the loongest time. But last visit i waited for more than 40 minutes to get someone to do a simple wash and blow dry. The students i got were so worried they couldn't finish my hair on time. (They did the best they could) I got there 5 mins before my appt (3pm) and i left at 4 20 i couldn't stay any longer cause i had a doctors appointment. Luckily my doctor was across the street. My appt was originally at 11 but i called the day before to see tif i could move it to 3. They said no problem. Well , it was obviously a problem.

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