88.5% would refer friends and family to us

5 stars Customer since 2014

A great cut with a wonderful staff and trainees

5 stars Customer since 2018

Always a pleasure. Victoria my Stylist was just awesome. I have never been unhappy with my service. My experience has always been great and would recommend there service to everyone

5 stars Verified customer

Brittany was amazing! I love the way she cut my hair!!!

5 stars Customer since 2018

Loved the cute and experience

5 stars Customer since 2017

Always a pleasure to go to Paul Mitchell school.. they treat you very nice and the whole staff is helpful

5 stars Verified customer

Great job all around. Receptionists at the desk were both polite and helpful. Stylist and the teacher were both polite and professional as well. Highly recommend!

5 stars Verified customer

The student Was extremely attentive and did an amazing job

5 stars Customer since 2018

Maggie seemed a little shy and nervous but over all she did really well! She was open to asking for help when needed and wanted to make sure she gave me exactly what I wanted. She was very polite and explained everything each step. I was very happy with experience and in love with the cut I got

5 stars Customer since 2016

I am very happy with the results of my hair coloring.

2 stars Customer since 2016

Paul Mitchell the School of Jacksonville it is your job to educate all of your students on how to work with all types of hair. Your Black students should not be the only individuals who know how to work with all types and textures of hair, while your non-Black students are unknowledgeable in how to perform simple techniques on kinky, curly hair such as detangling. Not only is this a disservice to the individuals who pay for the services performed by the students, but it is truly harmful to confidence of your students when they are unable to perform the service. This experience was painful and unforgettable.

Paul Mitchell the School Jacksonville replied:

Good Day Nekea,

Thank you for taking the time to share you experience. It is important that we get feedback so we can share this insight with our team. Our Education Leader will be reaching out to you.