I appreciated the friendliness of the staff, but part of the work itself felt careless. I've been to Paul Mitchell many time before and never had an issue. This time, I walked away with an awful dye job, leaving stains on my face and one sideburn. Even after bleaching / washing the dye out, it is still noticeable (albeit better). I went in to have the bottom part of my hair dyed to the color of my roots (after extensive sun damage) and for some reason, my whole hair was dyed, including to the root. Even if this was necessary, I don't understand the need to dye the little pieces of hair that come down near the ear, let alone all the way below the ear.
I'm bummed, because a careless mistake has left me with a long term issue that cost me $70+
The cut itself was slightly uneven, and I could have had it fixed when I went in to fix the sideburn, but was so focused on that, that I forgot. Definitely do appreciate that they allow you to come back to fix any issues, and I know they did their best. It just wasn't fully fixable unfortunately.