93.6% would refer friends and family to us

4 stars Verified customer

Good service at a great price. Everyone was super friendly. It can take a very long time for a service to be completed. Be sure to bring something to read!

5 stars Customer since 2018

I love the way my hair feels after my deep conditioning treatment. Emily did a great job and explained every step and the ingredients in everything she put in my hair and how it will help my hair based off my hair type. I am extremely satisfied and will be back!

Paul Mitchell the School St. Louis replied:

Hi Beth! We are so happy to hear you had such a positive experience with Emily! We look forward to seeing you again!

5 stars Customer since 2018

Great experience with Rachel! Achieved the color I wanted!!!!!!

Paul Mitchell the School St. Louis replied:

Thanks for taking the time to let us know! We look forward to coming back to see Rachel!

5 stars Verified customer

My haircut was well done and everyone is extremely nice.

5 stars Customer since 2014

I got a great new do thanks to my hairstylist there!!

Paul Mitchell the School St. Louis replied:

Hi Clare! Love a new "do" that makes you smile!

5 stars Customer since 2017

My stylist was excellent! She talked to me about my hair care and styling habits/preferences and listened well. She explained clearly what she was doing and she was very polite, professional, and friendly.

Additionally, the front desk staff was welcoming and quick to get me checked-in.

I will definitely be back!

Paul Mitchell the School St. Louis replied:

Thanks Brigette! We are so happy to hear you had a great experience all around! We look forward to seeing you again and again!

2 stars Customer since 2016

this was my second time having my hair cut at PM. The first time was great. This time not. Ive taken a week to try to cool down and word my response here. The student was kind, had many suggestions, and did a good job for with what she knew. The instructor is where my problems are. The instructor did not ask me what I wanted done so at the end, when she checked she should have realized that what I ended up with was no where near the photo I had brought in. She just had me sign the waiver and left to not check in during the cut. Here is my frustration: I came in to have my hair donated. I had to tell the student that it had to be cut before washing. The student told me that is can be wet when cut and my mistake was listening to her thinking that she has been trained properly. So my hair was washed then the lock cut off. The styling went great. The student made a few suggestions which I accepted. The instructor came to check the cut. Don't know what she was checking on since I didn't get the cut I cam in for. I paid and left. (donations used to be free- guess that has changed???) When I got home I discovered my hair lose in the bag. IT WAS NEVER TIED INTO A LOCK BEFORE CUTTING!!!!!! I CAN NOT DONATE LOOSE HAIR!!!!! TWO YEARS OF MY LIFE GROWING THIS HAIR - WASTED!!!!!! I am so upset that I wasted 2 years of my life trying to do a good deed and help out a child for it just to be wasted. I cannot find an organization that will take this hair because it was not tied in a lock. The instructor should have known this. The instructor should have done her job and stayed with the student during the donation part like the first time I visited. When I meet the instructor and tried to tell her what I came in for she should have listened but she just had me sign and left uninterested in my needs. The instructors should have checked on the student during the process of cutting and styling my hair. The solon was not busy compared to my previous visits.

I am happy with my cut. I did take the students suggestions which is why I ended up with something other than the photo I brought in. This is why I am not upset at the student. she is a student and cant help what she has not been taught. The instructor on the other hand should not be instructing. Oh wait, that's right she wasn't instructing or even supervising.

5 stars Customer since 2018

My stylist Melanie was very professional and fun to work with and most of all she did an amazing cut and color on me. It has been years since I have colored my hair and I was a little nervous but Melanie mixed a unique color just for me and left with my confidence higher than ever before. I will certainly come back and recommend Paul Mitchell school to all my friends and family.

Paul Mitchell the School St. Louis replied:

Thanks Taz! We are so happy to hear you had a GREAT experience with Melanie and we look forward to seeing you your friends!

5 stars Customer since 2011

Dawn is going to make a fantastic stylist! She had great chair conversation, very diligent and ensured that I was happy! The other staff were also welcoming and polite. Rescheduled with her!

Paul Mitchell the School St. Louis replied:

Thanks Melissa! We love to hear that you had a great service with Dawn and we look forward to seeing you again!

5 stars Verified customer

I stopped in to purchase product. I was in & out very quickly, which was good because I was on my way to a Dr. Appt. Christine took very good care of me.

Paul Mitchell the School St. Louis replied:

All SMILES! Thanks for sharing!