Hannah was incredible! She took her time, explained things well, checked in with my daughter (7 y/o) throughout to make sure she was doing ok, and was just overall terrific! The gal at the front desk (not sure on the name, she orders products), teamed up with Hannah to help us find products that would most benefit my curly haired kiddo. It was a great time and my daughter thought it was the coolest place ever. We'll be back!