2531 West 75th St.
# 103
Naperville, IL 60540

Mon: 10:00AM - 4:00PM

Tue - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 5:00PM

Sat: 8:00AM - 5:00PM

Sun: 10:00AM - 4:00PM

94.8% would refer friends and family to us

5 stars Customer since 2018

AMAZING!

Paul Joseph AVEDA Lifestyle Salon replied:

Hello!

Thank you for your kind words we are excited to hear you think the salon is amazing. can not wait to see you in the salon again soon!

-PJS

5 stars Customer since 2018

Nafis and Betsi are absolutely amazing!

Paul Joseph AVEDA Lifestyle Salon replied:

Shabnam,

Thank you for your kind review, we are so thrilled that you had a great experience with Nafis and Betsi. We can not wait to see you back! -PJS

5 stars Customer since 2018

I thought she did a nice job on my daughters hair. Looks so healthy and shiny

Paul Joseph AVEDA Lifestyle Salon replied:

We are so happy to hear your daughter has beautiful hair after her visit to our salon! Please come and visit us again!

-PJS

5 stars Customer since 2018

From the moment I walked in I was greeted by the consierge and was given a tour of the beautiful salon. Stylists were smiling at me and waving at me left and right. Really nice first impression for a new client. I was then greeted by my stylist Tiffany who was warm and welcoming. Tiffany made me feel special by asking me about my hair and what she could do to help. I had a preplanned service appointment and she followed through with exactly what I needed. The Aveda hand massage while getting my hair washed was also a really nice perk. From start to finish Tiffany was incredible and very knowledgeable. I will definitely be back!!

Paul Joseph AVEDA Lifestyle Salon replied:

Sabrina,

Thank you for all the wonderful feedback! We are excited to hear your experience at our salon was amazing! Tiffany is glad she was able to give you everything you needed during your visit. We can not wait to see you in our salon again soon!

-PJS

5 stars Verified customer

Taylor was awesome I ruined my hair by coloring it from a box it was way to dark and one dimensional. Taylor analysised my hair listened to my concerns and needs she made suggestions and was able to exceed my expectations I feel like myself again! Thank you so much Taylor will see you again!

Paul Joseph AVEDA Lifestyle Salon replied:

Thank you so much for this kind review. Taylor is pleased to hear that you are loving your hair! she is excited to see you again soon!

-PJS

5 stars Customer since 2018

Really appreciate how Tiffany took the time to understand my needs.

Paul Joseph AVEDA Lifestyle Salon replied:

Janet,

Thank you for your kind review! Tiffany is happy to hear you gave her a great experience. hope to see you in the salon again soon!

-PJS

5 stars Verified customer

Amazing hair talents! Thank you!

Paul Joseph AVEDA Lifestyle Salon replied:

Thank you for the amazing review! our stylist love what they do and are happy to service you the best they know how. come see us again soon!

-PJS

5 stars Customer since 2005

Paul's professionalism and commitment to customer service is unprecedented. He is very creative and always up on the latest trends, which I rely on to keep my hairstyle fresh.

Paul Joseph AVEDA Lifestyle Salon replied:

Judy,

We love hearing that Paul has been giving you impeccable service! Paul enjoys doing your hair and going above and beyond for your visit! We can not wait to see you soon!

-PJS

1 stars Customer since 2011

I’ve been a client at Paul Joseph Salon way before they moved to the current location. I’ve been loyal to this salon even when my favorite stylists have gone and moved on. My current stylist, Lilly, is an amazing artist and she goes above and beyond for me every time.

Unfortunately, Tatiana made the checkout process a disappointing experience for me. During this visit, I had several services done (color, foil, Brazilian blowout, cut, blow dry). When I made this appointment, there was a promo for discounted Brazilian Blowout (which I thought was buy one get one at 50% off) with service. Apparently that promo expired and Tatiana refused. I couldn’t find the promo on the website anymore but she assured me that she is in charge of promos and she knows I made a mistake. If it legitimately expired, I am ok with that. But what I am not ok with is how rude Tatiana was during our exchange. She looked annoyed and was not friendly at all. This is new for me because until now EVERYONE has been so kind and welcoming there. In fact, on another occasion when I’ve had this many services done, Paul, the owner, offered me generous discounts on products without me evening asking for them. When I declined Tatiana’s alternate offer (buy one at full price and get second at 15% off), she just walked away. No smiles, no apologies, completely rude. Even the cashier at the desk whispered “sorry” afterwards.

When I got home, I found the Brazilian Blowout promo on The Paul Joseph Facebook page. The actual promo was for a FREE styling product and a second product at 50% off with services. On that page, the promo clearly does not state when it expires. It just says “while supplies last”. I know I saw that same promo on their website when I booked my appointment. I called and spoke to Tatiana on the phone to let her know that this promo is still on their Facebook page and with no expiration date. She insisted that this promo is definitely still expired. She continued to point out that I made a mistake. No attempts were made to resolve this issue. Though she reminded me that she offered me an alternate discount (buy one full price, second 15% off — that’s barely a discount, in my opinion). Clients should not be treated this way. Tatiana had a second opportunity to make this right and she continued to be unhelpful. I was very surprised to find out Tatiana is the manager of this salon. When I told her I didn’t think Paul would agree with how she is handling this situation, she replied “I am doing exactly what Paul would expect.” Again, clients, both new and long time loyal ones, should not be treated this way. I’m really disappointed. I won’t be returning.

Paul Joseph AVEDA Lifestyle Salon replied:

Anna,

I am so surprised to hear this was your experience. You know I am here almost all the time making sure everyone is loving their visit. I know you, and I would have been happy to find the best realistic solution for you. The promotion you are referencing was in February 2018. You can find it on our Facebook post from February. Your appointment yesterday was made in April. The Promotion was already over before April.

Nevertheless your poor experience with 1 team member on 1 visit is negating all other visits with all the team members over the last 7 years that you have been coming to Paul Joseph Salon?

Tatiana is my salon manager, and for as many things as she does right for my business, creating the feelings that you had at the closing of your visit yesterday has NO excuse. It is now my TOP priority to discus with her immediately, what went down.

I am truly sorry.

I do and have always appreciated you Anna, and I know that you have a lot of choices when it comes to your business. I would just ask you to consider your talented service provider Lilly, I, and the rest of the team before you fire us.

If there is anything I can do for you here at the salon, do not hesitate to ask me.

Best,

Paul Joseph

5 stars Verified customer

Always sweet, on time, thorough with her work. Best blow dry I’ve ever had.

Paul Joseph AVEDA Lifestyle Salon replied:

Thank you so much for the review! Kayla appreciates your kind words!

-PJS

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