I went on a Tuesday and saw that you where running a special for mens haircut for the month of July, so I decided to make an appointment for the following day - Wednesday - and take advantage of the $5 special. I wanted to make it for morning at 11am, but the girl at the counter was unable too, because they were no slots available, only for late afternoon, so I declined and I let the school. After checking my emails I saw one from the Paul Mitchell school offering the special, so I opened it and made an appointment on line for Wednesday at 10am. You responded that someone from the school will contact me to confirm the appointment; this was around 11:40am. I finally got a call back late Tuesday evening to confirm the appointment but not for 10am but 11am instead. Wednesday morning came and I was checked in for my appointment and was told that it would be a $5 charge. Danielle took care of me and did a good job with the guidance of the trainer. When finished and went to pay, I was told that it would be a $10 charge not $5 like I was told by the teacher. I questioned it and the receptionist inquired with teacher. I was then charge the $5 fee.
Too many descrempensis, from trying to make the appointment to the fee.
Just giving my honest opinion on the whole experience, not a great one, but also not a bad one at all.
I would definitely come back and hopefully the next will be a better one.