My little dog got sick on a holiday weekend so even tho it was very busy and some long waits I am overall very happy with his care. He had to stay overnight and had 4 prescriptions to administer twice daily when he came home. It was 4 days before he started to act like himself but is better every day. The staff were so caring and gentle with him which I truly appreciate. At his recheck today the vet and the staff took such good care of him and answered all of my questions and concerns. Thank you
My poor baby wasn’t feeling well and was vomiting and had diarrhea and they took her in on Memorial Day and were so kind and walked us threw everything ran precautionary tests and sent us home with products to help our Boston get better. She is acting much more like her playful self now thanks to the staff.
This place is great for emergencies. I have had to go here twice and they really care for your pets needs. Service is quick. I am grateful they are there when i need them. I love how they are 24 hour service.
On the telephone they were very nice and were able to give me an appointment same day as needed. When we arrived there was no one at the front desk for 10 minutes. Our appointment was at 2 but we weren't put into an exam room for almost a full hour. The vet took another 30 minutes to come in to do the exam. Giving us updates as to a reasonable expected wait time and reason for delay would have been helpful. The vet was knowledgeable but it looked like they were understaffed. When the AC came on, the small exam rooms got quite cold, even my dog was shivering. It was nice they had water for pet parents while they waited. More staff was needed.
Everyone of the staff was friendly and very caring to my 15 year young dog. His surgery went well, and the post surgery care was superb. They really listened to what I told them about my dog, and cared for him accordingly. I especially liked that they understand how stressful it is for the dog to be at the vet's, away from his family. They gave me daily updates, and called to check on him after I brought him home. They let me visit him as much as I wanted, and got him home where he could relax as soon as possible. Excellent care, explanation of options and while surgery is costly, their prices were reasonable.