Reviews

Payson Family Pet Hospital

5 stars Verified customer

I was asked too many times to confirm my appointment. The staff was very helpful and friendly.

5 stars Verified customer

They are always so personable and helpful.

5 stars Customer since 2011

Shax is a Rottweiler. He is a very big dog with a potentially lethal bite and, though he has never even come close to biting anyone, I understand why some people get nervous when faced with the task of having to overpower him. He is a big scaredy cat who is terrified of being restrained by people that he isn't all that familiar with and so he does what he can to try and escape being examined. The staff at Payson Family Pet Hospital are INCREDIBLE! I could not possibly rave enough about their understanding of my big old cry baby. The way that they interact with him and deal with him lets me know that they completely understand that he is not mean, just afraid. They go out of their way to make him feel safe and comfortable. They speak to him in gentle voices and do everything they can to let him know that they are not trying to hurt him. At our last visit, the tech was so sweet to him, he ended up hiding his face in her side, showing me that he felt like he could trust her. They ALWAYS go above and beyond with all of my pets. Shax is our special case, and though I sometimes feel a little embarrassed that he goes to such lengths to not be examined, they are always so kind to me and wave away my apologies. They care about my fur babies. They are always thorough and professional, while still being personable. They are amazing and I wouldn't trust my children with anyone else!

5 stars Verified customer

I have always taken my dogs to Payson Family Pet Hospital. I have since moved to West Jordan but still use this place, it is worth the drive. You can tell they actually care about your pet the service is awesome. Always have friendly staff.

5 stars Customer since 2010

All of your vets are great but we especially like Dr. Fillerup. He is gentle with our dogs. David his assistant was very kind to our 4 pound Chihuahua also. Good experience.

5 stars Customer since 2012

We left our dogs at PFPH for a little over a week and knew they were in good hands. We loved the report cards!

5 stars Customer since 2017

Payson Family Pet Hospital took great care of our young lady Sally. Great staff ! Thanks Again. God Bless everyone working and coming and going to the Payson family pet hospital.

Lensie Fensler

5 stars Customer since 2012

Excellent care and very professional from the first phone contact to exiting the building. Everyone made us feel comfortable, as well as Lucy. All questions were answered and felt Lucy received very good care. I really appreciate the great care we always receive.

5 stars Customer since 2017

They were very caring and took the time to explain things in great detail. Will definitely go back and am going to change vets for good to Payson Family Pet Hospital.

5 stars Customer since 2013

Thanks for being so kind and gentle during such a hard time!