My glasses broke and because I was not in a position to pay an exhorbitant price for new frames, the man gave me, I guess from the cheapest rack. I really did not have a choice to be selective as to the style. First I was not happy that all the frames are big. I have a small face. I had to resort to a bigger frame that I feel is not real attractive on me. When I ordered my new glasses on 4/7, I asked and paid for the transition lenses. The man was kind to give me a reasonable price, as I am presently between jobs. My glasses were ready on Monday 4/13 but I was not able to pick them up as there was no tech in that day. I went on Tuesday and a nice young lady assisted me with the new glasses. I asked her if they were the transition lenses, she said yes. It was raining that day so I could not tell. On Friday, a very sunny day I realized that my glasses were not transitioning to sun glasses. Came home and called Pearl Vision, had to wait on the line for 6 minutes, hung up and called back and someone else answered and put me on hold for another 5 minutes. A young lady said they ordered the wrong lense and will order the transition lenses. the correct ones-should be in 5-7 days. Ho Hum!