The person that checked me in was a younger man who I hadn't seen at Pearle Vision before. He took my medical history and performed the initial test for Doctor Martin. He wasn't overtly rude, but he wasn't nice either. Real direct and to the point, very stoic. Having a choice for my medical care, I wouldn't chose to see him again.
We are sorry that your experience here was less than satisfactory. We appreciate you candor and fully agree that the first experience with us should be more that stellar. Be assured that we will be doing everything to correct this and bring a wonderful experience to others that come to us for their eye care needs.
Thank you for helping to make us better,