We are always happy with our treatment, but as a pediatric office, it's way too long of a wait for kids. After my son's cleaning we waited almost 40 minutes for the dentist to come. When she did, she was with us for one or two minutes tops, before she left.
I would also suggest that the dental personnel actually introduce themselves to patients. I never know who I am speaking with, or which dentist is actually treating my kids.
Thank you for sharing your review and for choosing Pediatric Dentistry of Albany. We appreciate your feedback and apologize for the wait and for the lack of an introduction. We always strive to provide the highest level of care and service, and that should always include an introduction. Thank you for bringing this to our attention, and we look forward to seeing you and your son at the next appointment.