We love Pediatric Dentistry of Hamburg, but our last visit was less glowing. The care and work done was excellent, as usual, but there were scheduling issues in the office that put us almost an hour behind our appointment time. When we arrived, the waiting area was full of impatient children who'd obviously been there a while. The dentist we were supposed to see wasn't even on the schedule for that day, leaving them short-handed. Small scheduling error = delays for multiple families and a lot of pressure put on the staff who were picking up the slack. But this is the only issue we've ever had out of >20 visits here over the years.