328 S. Michigan Ave.
Chicago, IL 60604

Mon: 9:00AM - 6:00PM

Tue: 8:00AM - 3:30PM

Wed: 9:00AM - 6:00PM

Thu: 8:00AM - 3:30PM

Fri: 9:00AM - 5:00PM

Sat: 8:00AM - 12:00PM

Sun: Closed

98.0% would refer friends and family to us

5 stars Customer since 2017

I really loved the ease of making an appointment and that the doctor was ready to see me at the appointment time. The exam was thorough and although I am a real wimp when it comes to eye drops Dr Pelinie was patient, kind and diverted my anxiety with humor. She asked specific questions about my work environment and my habits as they relate to my vision. The choice of frames was extensive and the assistant was most helpful in picking out frames and gave very good advise. There was much discussion on size, shape, color and lifestyle when choosing the frames. Dr Pellinie also gave her opinion on the frames. All in all it was a very positive experience. I felt valued as a customer.

5 stars Verified customer

Overall an excellent experience.

5 stars Customer since 2012

This will be my second review. My first was over a year ago, but may have just been posted because I really don't know how to do this. I think the office deserves another excellent review by reason of the way they handled a difficult situation I found myself in with obtaining a new pair of glasses and some contacts. I was leaving town and was unable to get to their office. They had the contacts over nighted to me and Dr. Pelini, herself, drove the glasses to my condo building. This was unbelievable service and beyond that---it was kindness. I have always been impressed with how much everyone at her office cares about the jobs they are doing. This was over the top. Thank you, Dr. Pelini and thank you staff members---you know who you are !

5 stars Customer since 2006

I have been going to Dr Pelini for years! Always a pleasant experience. Dr Pelini and her staff are all professional, very friendly and helpful. I always go away knowing my eye exam has been thorough and I have a great new pair of glasses. Even though I don't work downtown anymore, I continue to make the trip for my annual eye exam and will continue to do so.

5 stars Verified customer

Dr. Pelini is very professional and caring. She’s very hands on from the exam to helping you select frames or contact lenses.

Tramaine is very knowledgeable & caring. She gets all of the insurance information together, teaches you to put in contact lenses patiently, and helps you pick out frames. She also cleans and adjusts your glasses.

The two make it an enjoyable experience.

5 stars Customer since 2018

I could not imagine a more pleasant experience. So friendly and helpful.

4 stars Customer since 2018

This has been my first optometrist appointment in the United States and I was pleasantly surprised, I've heard many horror stories of doctors and whatnot in the United States and fortunately this place didn't entirely live up to those expectations. All of my eye doctor appointments had been in Bogota, Colombia before this and it was pretty excellent service and I believe that Pelini was pretty on par with the service provided in Bogota. My appointment was with Dr. Meyer and she was so easy to talk to, no awkward professional barrier, she was very friendly and professional and answered all the questions I had with meticulous detail. The rest of the staff was very helpful and knowledgeable with their work as well, Daniel, Margie and Trimane were all very friendly and helped me through every step of the process. Daniel in particular informed me on the importance of high quality glasses and to stay away from trendy shops such as Warby Parker if you have a very strong prescription. Margie worked with me very closely to find a pair of glasses that i would both enjoy and not have trouble paying for. Overall it was a good experience and I would recommend this place to anyone in need of an optometrist.

5 stars Customer since 2004

I have been a patient for years. Always happy with the service. Great selection of frames and staff is very knowledgeable.

5 stars Customer since 2018

Everybody at Pelini was extremely helpful.

5 stars Customer since 2003

The Staff are all very attentive. Dr. Pelini is an excellent eye care professional. She is good at answering questions and explaining possible future developments. Her conservative treatment approach suits me.