My generator is on the side of my house and to get to it I have to trudge through the snow that is piled up on the side of the road by the snowplow. When your technician was here he had to shovel a path to the generator. This is such a waste of time for him. I have asked that you perform maintenance in November, hopefully before the snow flies.(flys)? I did call early in November, but you were not able to come to Hooksett. Do you think that in 2018, you could come in early November? I will call you again to ask. Thank you!
I did appreciate the tech shoveling a path, though! Each technician who has been here has been very professional and kind and has treated me, a senior citizen, with respect. Thank you!