98.4% would refer friends and family to us

4 stars Verified customer

The staff at Pembroke Automotive are friendly, knowledgeable, professional, and get the work done in a timely manner. I wouldn't take my car anywhere else!

5 stars Verified customer

LOVE GOING THERE , KNOW WORK WILL BE DONE PROPERLY ON MY CAR. THEY DO NOT TRY TO SELL ME SOMETHING I DO NOT NEED!

5 stars Verified customer

Always available within a reasonable time span. Very reasonable rates. Good repair and maintenance abilities.

1 stars Verified customer

Hi Guys,

You definitely made Joyce into a very unhappy camper today. If you remember, she took her Impala in to your shop to have some cooling system repair done summer of 2013.

Recently, it was leaking coolant pretty nasty. We couldn't find where. Even after wiping everything clean and dry, the leak could not be found. It was decided that a major cross member had to be removed in order to further examine and try to locate the leak.

Two things were found.

1) Some of the mating parts had not been cleaned properly during your repair. So, over time, they developed a buildup of crud that caused the recent leak.

2) You guys left some of the broken parts that you had replaced just laying there on a frame member.

Needless to say, Joyce is not happy at all since it cost us $200 to get this fixed.

I am not going to bother selecting a review level at this time.

Regards

Pierre Blais

5 stars Verified customer

Always accommodating with appointment requests and always helpful!

5 stars Verified customer

Got me in quickly and a job well done!

5 stars Verified customer

Great!

5 stars Verified customer

Best shop around ,Easy to deal with . Reasonable rate, Quality work.in a timely manner. .

5 stars Verified customer

Great experience as usual.

5 stars Verified customer

Great bunch of guys! Excellent work!